Solutions
AnyDesktops is one product used three common ways: help someone now, reach a PC you left at work, or look after a fleet you do not visit every week.
First-line and second-line technicians need a session that starts while the user is still on the phone. Attended access with a visible Accept prompt, optional recording, and file transfer when a log must move. Keep unattended off for staff laptops unless you truly administer them.
People want their office desktop, not a second set of files in the cloud. Unattended access to a locked office PC, with a strong device secret and the ability to revoke it if the laptop is lost. This is not a replacement for identity or email; it is a window onto a machine you already trust.
MSPs live in address books. Sites, device groups, and a small set of people who can join unattended hosts. Mass deployment and naming conventions matter more than a pretty connect dialog. Revoke access when a contract ends.
Lab PCs and classroom machines are often identical images. Install the host once, name devices by room, and keep sessions attended during class. Unattended is for the cupboard that holds the exam server.
Windows, Linux, and Android are available. macOS is next.